Besides the 15% bump in base pay, the CWA agreement includes a clause for inflation adjustments which should bring another decent chunk of change for Ma Bell’s wage workers. According to the CWA President Chris Shelton:
Besides the pay increases, AT&T workers got to celebrate Martin Luther King’s Day as an official holiday, as well as two weeks paid parental leave as part of a new healthcare package. The call center workers nabbed an important privacy win by limiting web camera usage requirements when working from home, too.
Source: Phone Arena